General Terms
of Sale · Weddings

These general terms of sale (“Terms”) apply to services booked by private individuals: weddings, engagements, save the dates, bachelorette parties and private events. They are sent by e-mail with every quote and are accepted when the quote is signed. Version of 9 November 2026. Courtesy translation: in case of any difference, the French version prevails.

Provider details

In these Terms, “the Provider” means NinaM Creator. “The Client” or “the Couple” means the person or people making the booking. All prices are in euros. VAT not applicable, article 293 B of the French Tax Code (CGI): prices are net, all charges included.

Article 1 – Purpose

The Provider offers two types of service:

• Content creation : photos, raw footage (rushes), Reels and TikToks, shot with a high-end smartphone and a compact camera.
• Styling and dressing : help with dressing, express alterations, ironing and minor sewing on the day.

These services complement the work of a photographer or videographer. They do not replace it.

Depending on the package, the Provider may be accompanied by an assistant or a second stylist. She remains the Client’s only point of contact and is solely responsible for the service.

Article 2 – Booking and formation of the contract

1. A free, no-obligation discovery call lets us get to know each other.
2. The Provider then sends a quote and these Terms by e-mail. The quote is valid for 30 days.
3. The booking becomes firm when the Client has signed the quote (“Approved and agreed”), accepted these Terms and paid the deposit set out in article 8.

Until these three conditions are met, the date is not held. If there is any conflict, the quote prevails over these Terms.

Article 3 – Preparation

Packages that include it comprise a one-hour consultation, by phone or video call, and the creation of a moodboard. They are used to:

• learn the Couple’s story and expectations;
• define the style of the content (emotional, fun, natural…);
• confirm the schedule of the day and the logistics;
• choose the music for the Reels.

The Client sends the schedule, times and addresses at the latest 15 days before the service. The Client sends the music choices at the latest 10 days before. After that deadline, the Provider chooses music that fits the agreed style.

Article 4 – Packages

Time on site starts at the time set in the quote. A delay caused by the Client does not extend the service, unless extra hours are agreed.

Article 5 – Options

Article 6 – Delivery and storage of files

Deadlines. Raw footage, photos and simply edited videos are delivered within 24 to 72 hours. Videos with a more complex edit (subtitles, effects) are delivered within 1 week. From May to September, in high season, these deadlines can extend up to 7 working days.

Delivery. Files are sent through a secure download link. Raw footage is delivered as shot, without sorting or retouching.

Changes. Each Reel or edited video includes 3 changes to the edit: order of shots, text, music. Beyond that, each change is charged €10. A new shoot or a change of concept requires a new quote.

Storage. Files are kept for 7 days after delivery, then permanently deleted. The Client must download and back them up within this period. After it, no copy can be provided.

Article 7 – Travel costs

Transport, accommodation and meal costs are not included in the packages. They are estimated in the quote, depending on the location and duration, and are borne by the Client.

Article 8 – Payment

Payment is made by bank transfer, at no extra cost to the Client. Payment details are sent by e-mail with the quote. An invoice is issued for each payment.

If the balance has not been received by the due date, the Provider reminds the Client in writing. If no payment is made within 48 hours of that reminder, she may cancel the service under the conditions of article 10.

Article 9 – Right of withdrawal

Period. The contract is concluded at a distance (quote sent and signed by e-mail). The Client therefore has 14 days after signing the quote to withdraw. The Client does not have to give a reason and pays no penalty.

How to withdraw. The Client informs the Provider by e-mail, with or without using the form in annex 1. Sums paid are refunded within 14 days, using the same payment method.

Service within the 14 days. If the consultation or the service takes place during this period, the Client may ask in writing for it to start earlier. If the Client then withdraws, the Client pays for the part already carried out.

After 14 days. The cancellation conditions of article 10 apply.

Article 10 – Cancellation

By the Client. Cancellation is made in writing (e-mail). The amounts due depend on the cancellation date:

Amounts already paid are deducted from the amount due. If the Provider books the same date for another client, she refunds everything paid beyond the deposit.

By the Provider. If the Provider cancels or cannot carry out the service, she refunds in full the sums paid within 14 days. She may also suggest a trusted replacement, which the Client is free to decline.

Article 11 – Rescheduling

The Client may ask in writing to reschedule, at the latest 30 days before the planned date. If the new date is available and falls within 12 months, the deposit is carried over at no cost. Only one rescheduling is accepted.

If the new date is not available, or if the request arrives less than 30 days before, it is treated as a cancellation (article 10).

Article 12 – Client obligations

The Client undertakes to:

• inform the venue and the other suppliers that the Provider will be present;
• tell the guests that a content creator will be present (see article 15);
• point out delicate fabrics, valuable outfits and care instructions before any styling work;
• provide a meal or a break for any service lasting more than 6 hours.

Article 13 – Liability

Content. The Provider puts all her skill into the service. She is not responsible for moments missed because of the schedule, the weather, the venue’s rules or a delay in the programme.

Styling and sewing. These interventions are emergency fixes. The Provider is not responsible for damage caused by a delicate fabric that was not pointed out, or by a defect already present on the outfit.

Technical incident. If a technical incident prevents part of the content from being delivered, the Client is refunded in proportion to the content not delivered.

Article 14 – Ownership of content

Authorship. The Provider is the author of the content produced and keeps the copyright.

Use by the Client. The Client may use the content for private, non-commercial purposes, with no time limit. In particular, the Client may post it on personal social media accounts. Crediting @ninamcreatorwedding is appreciated but not mandatory.

Commercial use. Any commercial use or use by a third party (magazine, brand, competition, supplier) requires the Provider’s written consent.

Music. Reels use music from the Instagram or TikTok libraries. For rights reasons, the delivered files may not contain the music. The Provider is not responsible for music blocked or removed by a platform.

Article 15 – Image rights

The Couple’s choice. Before the service, the Couple states its choice in writing in the authorisation in annex 2:

• publication allowed on the Provider’s website, social media and portfolio;
• publication allowed without recognisable faces (details, décor, outfits);
• private service: no publication.

Without a signed authorisation, the service is treated as private. The Couple may withdraw consent at any time by e-mail. The publications concerned are then removed within 7 days.

Guests. The Couple tells its guests that a content creator will be present. A guest who does not wish to be filmed can tell the Provider, who will respect that choice. The Provider never publishes a recognisable guest without their consent.

Video guestbook. Loved ones who are interviewed take part freely. Their interviews are delivered to the Couple only.

Children. The Provider never publishes the image of a minor child in her communication.

Article 16 – Discretion and confidentiality

The Provider undertakes to be discreet, kind and professional. She respects the Couple’s privacy and the diversity of unions: civil, religious, secular or traditional.

She does not disclose any private information learned during the assignment: date and venue, guest list, family history, outfits before the big day. This rule also applies to her collaborators and continues after the service.

Article 17 – Personal data

Data and uses. The Provider collects the data needed for the service: names, contact details, venue addresses, schedule and images. It is used to answer requests, perform the contract and invoice. With the Client’s consent, it is also used for the Provider’s communication (article 15). It is never sold.

Tools used. Data may be hosted by technical providers: the website host, the quote-request management tool, file storage and sending. These providers act only on the Provider’s instructions.

Retention periods.

Client’s rights. The Client may access, correct or erase their data, object to its use or request a copy, by writing to ninamcreator@gmail.com. The Client may also lodge a complaint with the CNIL, the French data protection authority (cnil.fr).

Article 18 – Force majeure

Neither party is liable for a failure to perform caused by force majeure within the meaning of article 1218 of the French Civil Code: hospitalisation, natural disaster, administrative ban… The parties first look for a new date. Failing that, sums paid are refunded, minus costs already incurred and justified.

Article 19 – Complaints and mediation

Any complaint must be sent in writing to ninamcreator@gmail.com. The Provider replies within 15 days.

If no agreement is reached, the Client may use a consumer mediator free of charge (article L.612-1 of the French Consumer Code).

Consumer mediator: details to be announced.

Article 20 – Governing law

These Terms are governed by French law. If no amicable solution is found, the Client may bring the matter before any court allowed by law.

Annex 1 – Withdrawal form

To be completed and sent only if you wish to withdraw from the contract.

To NinaM Creator – Nina M, sole trader, 65 rue Daniel Belvaque, 78955 Carrières-sous-Poissy, France – ninamcreator@gmail.com

I/We hereby notify my/our withdrawal from the contract for the service below:

• Service and event date: ……………………
• Quote signed on: ……………………
• Name(s) of the Client(s): ……………………
• Address: ……………………
• Date and signature: ……………………

Annex 2 – Image rights authorisation

Tick one choice only:

• ☐ I agree / We agree that NinaM Creator may publish photos and videos of our event on her website, social media and portfolio.
• ☐ I agree / We agree, only without recognisable faces (details, décor, outfits).
• ☐ Private service : I refuse / we refuse any publication.

This authorisation is free of charge and has no time limit. It may be withdrawn at any time by e-mail to ninamcreator@gmail.com.

Names: …………………… Date and signature: ……………………